- Q1: What payment methods do you accept ? We accept numerous safe payment methods such as PayPal, Credit Card, Western union, and Moneybookers. For large order we suggest you pay with Western Union to guarantee an instant delivery without the hassle of order verification and also we provide 3%-5% bonus for the order paid via WU as there is a payment tax. Please note that payment with confirmed billing address and optional verifying ways will help your order be processed faster.
- Q2: How do I pay with my credit card without a PayPal account? You can pay with your credit card as PayPal guest if you dont have a PayPal account, it is easy and simple. Proceed through the order process as normal, and once you are forwarded to PayPal, you will be presented with an option to pay with your PayPal account or an independent credit card. You can select to pay with credit card there.
- Q3: Why do your price change so frequently ? We raise and decrease our price according to the market supply and demand. When supply is short and demand is high, prices will increase. And price goes down when demand is short. That is why price is never stable on our site.
- Q4: Why do you need my phone number and call me when I have ordered? We call every first-time buyer just for verification purposes .We are mean to make sure of your order information before delivery and also we need confirm you are the right buyer for this payment as its the first trade.There wont be another call after the first-time.
- Q5: What other information you may need for verification? We may need additional information sometimes, such as when order is too big or email is wrong etc.
All verification, please cover up the other information that you deem sensitive except the part needed.
Additional information may requested please see as below:
1、For all payment, picture of Identity is accepted :
Passport,Identity Card,Driver license,(name, birth date and billing address need to be shown).
2、Credit card Only payment:
Picture of the card used to pay,(Name,Valid date,Last 4 digits need to be shown).
3、Credit card+PayPal payment:
Picture of the card used to pay,(name,Valid date,Last 4 digits need to be shown).
A screenshot of the payment details (login your PayPal-find the payment-click the details-
take a screenshot of the funding source)
4、PayPal balance payment:
A screenshot of one week transaction histroy,name in PayPal need to be shown.
- Q6: Is it safe to give you my personal information through internet? We take your privacy extremely seriously. Information given to us is never disclosed to any third parties and is only given to those in our company who need it to complete your order.
- Q7: I have sent an e-check, but I did not mean to. How do I cancel it? If you have sent a pending e-check by mistake, you may contact our live chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card or via other payment method .There on our live chat, the representatives can guide you through this process and will answer any questions you might have.
- Q8: How do I check on the status of my order? If you would like to check on the status of your order, simply log onto our live chat and one of our customer service representatives will assist you straight away at anytime.